Successful learners could pursue a career as a/an:

• End User Support Administrator
• Data Capturer
• Office Administrator (Admin Assistant)

The Skills Programme in Using Electronic Mail will introduce the learner to the powerful features of an electronic office. It is designed for learners with some knowledge of computers who wish to learn about the fundamental aspects of the popular Microsoft Office standard software packages. Using the Electronic Mail module gives learners the opportunity to obtain skills in the use of this application, acquiring a set of skills over and above the routine features of the software.

• Upon successful completion of the programme, if the learner is found to be Competent in the PoE, learners will receive a Damelin letter of results outlining the unit standards covered and Damelin will apply to MICT SETA on behalf of the learner for the endorsement of competency against the unit standards covered together with the credits obtained.
• Upon successful completion of the optional external exam, the learner will receive a Microsoft Office Specialist (MOS) Certificate.

• Knowledge, comprehension and application of English and Mathematics at NQF level 2/Grade 10 or equivalent
• Relevant experience would be an advantage especially in NQF level 1 End User computing
• Approved CAT exemption (Grade 11)