National Certificate: IT: Systems Support

Certificate | Full Time

SAQA ID
48573

NQF
Level 5

Credits
147

The National Certificate: Information Technology: System Support is designed to develop learner’s skills in installation, update and support of end users in an organisations. Learners will also be able to administer servers, microcomputers, Local Area Networks (LANs/WLANs) and software applications. Learners will be able to provide technical assistance for hardware and software operations as well as analyse, support and coordinate requests for computer system services.

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+Duration

1-year full time study according to certificate requirements.

+Career fields

With this qualification, learners could pursue a career as a/an:

  • End User Support Technician
  • IT Technician
  • Network Technician
  • System Administrator

+Certification

  • Upon successful completion of the whole programme, i.e. competence achieved in the summative assessments, the successful completion of the WIL component, and provided the learner’s PoE is found competent, the learner will receive a Damelin Results Letter outlining the unit standards covered.
  • Damelin will apply to MICT SETA on the learner’s behalf for the National Certificate: Information Technology: Systems Support, SAQA ID 48573, NQF level 5 to be awarded.
  • Upon successful completion of the optional external examinations, the learner will receive MCITP/MCTS and CompTIA Certification at the learners own cost.

+Admission Requirements

  • Foundational skills in English and Mathematics at NQF level 4/Grade 12 or equivalent
  • Ability to use a personal computer competently

+Additional Costs

Learners may choose to write the optional external exams at the end of each module for international recognition which will be at an additional cost payable to CompTIA, the MCITP and the MCTS. These exams may be written at any approved testing centre. Additional assessment fees may be applicable. Refer to Academic Fee Schedule.

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+Programme Outline

Configuring Windows Server 2008 Active Directory (70-640)
  • The Active Directory Domain Services (AD DS) service in Windows Server 2008 provides a centralized authentication service for Microsoft networks
  • Upgrade existing domain controllers, domains and forests to Windows Server 2008
  • Efficiently administer and automate the administration of users, groups, and computers
  • Enable authentication between domain and forests
Configuring Windows Server 2008 Network Infrastructure (70-642)
  • Configure IP addressing, routing, and IPsec
  • Configure name resolution using Domain Name Systems (DNS)
  • Configure remote and wireless network access
  • Configure Network Access Protection (NAP)
  • Configure file and print services
  • Monitor and manage a network infrastructure
Windows Server Administration 2008 (70-646)
  • Plan and implement Windows Server 2008 server deployment 
  • Plan and implement Windows Server 2008 server management
  • Monitor, maintain, and optimize servers
  • Plan application and data provisioning
  • Plan and implement high-availability strategies and ensure business continuity
Windows Server Administration 2008 (70-646)
  • Plan and implement Windows Server 2008 server deployment
  • Plan and implement Windows Server 2008 server management
  • Monitor, maintain, and optimize servers
  • Plan application and data provisioning
  • Plan and implement high-availability strategies and ensure business continuity
Configuring Windows Server 2008 Applications Infrastructure (70-643)

By using this training kit, you will learn how to do the following:

  • Deploy Windows servers and clients across a network by using Windows Deployment Services and the Windows Automated Installation Kit (WAIK)
  • Configure Hyper-V and other Windows virtualization technologies
  • Configure high-availability storage solutions for servers
  • Configure and manage Terminal Services in Windows Services in Windows Server 2008
  • Configure and manage Internet Information Services 7.0
  • Configure Windows Media Services
  • Configure Windows SharePoint Services
Windows Server Enterprise Administration (70-647)
  • Plan network and application services
  • Design core identity and access management components
  • Design support identity and access management components
  • Design for business continuity and data availability
Project + (PKO-003)
  • Explain the requirements to complete a pre-project setup
  • Identify the characteristics of a project
  • Summarise the steps required to validate a project
  • Explain the different types of organizational structures
WORKPLACE LEARNING

This programme includes a compulsory Workplace Learning component. Workplace Learning provides important opportunities for professional and personal growth. It addresses specific competencies identified for the acquisition of the qualification, which relates to the development of skills that will make the learner employable and will assist in developing his/her personal skills.