National Certificate: IT: End User Computing

Certificate | Full Time


Level 3


The most widely used application in a windows machine is Microsoft Office. Users of the Microsoft Office suite include students, teachers and all types of employees. The End User Computing Programme is intended to empower learners with knowledge and skills required to operate confidently in the Microsoft Windows End User Computing environment. The qualification addresses the need in the workplace for nationally recognised qualifications which are based on unit standards.

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1-year full time study according to certificate requirements.

+Career fields

Learners could pursue a career as a/an:

  • End User Support Administrator
  • Data Capturer
  • Office Administrator (Admin Assistant)


  • Upon successful completion of the whole programme, i.e. competence achieved in the summative assessments, the successful completion of the WIL component, and provided the learner’s PoE is found competent, the learner will receive a Damelin Results Letter outlining the unit standards covered.
  • Damelin will apply to MICT SETA on the learner’s behalf for the National Certificate: End User Computing, SAQA ID 61591, NQF level 3 with 130 credits Certificate to be awarded.
  • Upon successful completion of the optional external examinations, the learner will receive CompTIA Strata, MOS, and ICDL Certification.

+Admission Requirements

  • Foundational skills in English and Mathematics at NQF level 2/Grade 10 or equivalent

+Additional Costs

  • Learners are expected to make provision for the following item: Event Planners’ Toolkit, subject to quote from suppliers.
  • Additional assessment fees may be applicable. Refer to Academic Fee Schedule.

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+Programme Outline

Word Processing
  • Format documents
  • Enhance a document using tables and columns
  • Create merged documents
Power Point Presentation
  • Prepare and produce a presentation according to given brief
  • Enhance presentation appearance
  • Create and edit Spreadsheets
  • Solve a given problem
  • Enhance the functionality and apply graph/charts to a Spreadsheets
Using Electronic Mail
  • Enhance, edit and organise electronic messages using a GUI-based messaging application
  • Use electronic mail to send and receive messages
Using the Internet
  • Use computer technology to research a computer topic
  • Principles of the internet and the world- wide-web
  • Searching the Internet
  • Using computer technology to research
Basic PC and IT concepts
  • Principles of computer networks
  • Computer architecture concepts
  • Data communications
  • Preventative maintenance, including environmental and safety issues in a computer environment
  • Concepts of Information and Communication Technology (ICT) and the use of its components in a healthy and safe manner
  • The application and effect of Information and Communication Technologies (ICT) on society
  • Solve given problems
  • Working with simple databases
  • Fundamental English 1st Language and HIV/AIDS
  • Fundamental Maths
Workplace Learning

This programme includes a compulsory Workplace Learning component. Workplace learning provides important opportunities for professional and personal growth. It addresses specific competencies identified for the acquisition of the qualification, which relates to the development of skills that will make the learner employable and will assist in developing his/her personal skills.