ICB Programme in Business and Office Administration

Certificate | Part Time

Part of

This Programme is endorsed by the ICB and covers the outcomes of the fundamental unit standards required for the following:

  • Certificate in Office Administration

Learners will register for this Programme should they wish to obtain the above-mentioned qualification as well as any other qualification that includes the same unit standards. This learning area is designed to equip the learner with the basic office administrative skills and communication skills required to operate effectively in business.

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Diploma in Human Resource Management

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The programme duration is 40 hours and the tuition is face-to-face based on the NQF notional hours. This excludes time to complete assignments, research and self-study. Each Damelin campus has a different tuition schedule. Programmes are offered during the week, in the evenings, or on Saturdays.

+Career fields

Learners who have completed these unit standards, together with other relevant Programmes (ICB), will be able to pursue a career in the Accounting/Entrepreneurial fields.


Upon successful completion of the programme, ICB will issue learners with a Results Letter outlining the modules covered. **Whenever Damelin offers training towards a programme that will be awarded by another provider or institute, it is called an Agent Programme. In the case of an Agent Programme, Damelin registers the learners, provides tuition and conducts internal assessments. External examinations with the agent body will result in learners receiving the certificate from them.

+Admission Requirements

  • Grade 12/NQF Level 4 or equivalent and the learner must be at least 16 years of age.
  • No prior accounting knowledge needed.
  • Admission may be subject to an interview with an academic staff member.

+Additional Costs

Upon enrolment, learners will have to pay a once-off Registration Fee with the ICB (if they have not done so previously).

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+Programme Outline

    • • The role and function of the secretary
    • Creating evidence and maintaining confidentiality
    • Handling mail
    • The role of the receptionist
    • Record management systems
    • Communication for business
Workplace Learning

This programme does not include a Workplace Learning component